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Changes in this release

Updated the card return process


Full Description

Card holders are now required to submit a statutory declaration online for all replacement requests. For renewals, the applicant should have a statutory declaration if the existing card is lost or stolen. All the notifications related to replacements and renewals have been updated to suit.


Auto-cancellation of replacement requests


Full Description

Any cards reported to 1-Stop as lost, stolen, or change of name shall be reported to the Department of Home Affairs and cancelled within 7 days of being reported. There will be reminders sent to the applicant and administrators if applicable.

Foreign passports are now accepted as Category B proof of ID


Full Description

MSIC applicants can now select Foreign Passport as a Category B document when providing Proof of ID.


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